F.A.Q.

Frequently Asked Questions

Most Common General Questions

Below are some frequently asked questions to help answer your queries. We aim to cover most of the commonly asked questions and will endeavour to keep these pages regularly updated.

What is group buying?

Group buying or Tuangou (團購) as it is called sometimes, is a recently developed shopping strategy enabled by the Internet. Several people, sometimes friends but also possibly strangers connected over the Internet agree to approach a vendor of a specific product in order to haggle with the proprietor as a group in order to get discounts. The entire group agrees to purchase the same item. The shoppers benefit by paying less, and the business benefits by selling multiple items at once. Read more on Wikipedia.

What is SyncFu?

SyncFu is an online software application (widget) that enables any online shop to maximise their sales by offering great deals by aggregating large numbers of buyers through a group buying facility. It’s not just a widget, JavaScript or "technology," it's an enhancement of your sales process. For the buyer it is a great way to share and save loads of money on great products and services.

How long does it take to set up a group buy?

It will take you 1 minute to install the widget and about 4 minutes to input the relevant information in the merchant interface and then you’re ready to go.

Can I localise the widget information?

The widget can be customised to suit your needs as it is both language and currency friendly. This means that SyncFu it is a truly global product.

How can I maximise the success of the deal?

In order to make a group deal successful, you have to be certain that the product you are selling is either desirable or great value or both. We encourage businesses to pass on this discount to their customers, which in turn attracts more people to the deal. Publish the widget on your Homepage and maximise exposure. Link the deal to your social site like Twitter and Facebook to make the deal more 'socially aware'.

Who is using it?

SyncFu has been Beta testing for the past few months. Nearly 500 companies have used SyncFu including: purchasing groups, review sites, web shops, multi channels, brands and blogs pages. The feedback from both buyers and merchants has been excellent and we consider every opinion important to the ongoing development of Sync Fu.

Why should I use SyncFu?

The web as we know it is merely 20 years old. E-Commerce has not evolved much since the 90s and we still shop in the same way without utilising its full potential. SyncFu helps the buyer to make informed buying decisions based on shared knowledge. As more people share the deal they make sure that the price goes down until it reaches the Minimum required participants.

For a merchant it is a free facility which only takes a few minutes to install and will generate new revenue streams and increase your customer database through social networking. There are many other useful sales and marketing applications (see SyncFu).

SyncFu is the Kung Fu of ecommerce, We refer to it as commercial arts ;-)

Where can I use SyncFu?

The location of your deal should be where You get the most buyer traffic which is typically on your home page. The widget can also run simultaneously in several locations at the same time, giving your offer yet more exposure. SyncFu is a truly global product, meaning that it is not country, currency or language dependent so everyone has access to it.

Who is behind it?

We are a team of entrepreneurs and programmers who specialise in marketing, sales and retail, pooling a vast amount of knowledge, experience and vision to create the ultimate Group Selling tool.